Shari's 2009 Raliart

[Mark Leasure]

I recommend that you still write Mitsubishi North America a letter with pictures and description of this issue. This is a major miss with their manufacturing process, your evidence demonstrates that it is clearly insufficient. Keep it positive; include your VIN and other purchase information. Also demonstrate your brand loyalty, ask if they are willing to do something for you. I would state that your car is outside of their warranty. However, you still have expectations that this issue is unacceptable even if the car is outside of warranty. Under correct MFG processes of having that O-ring it would not have happened in the first place.